Terms of service

TERMS OF SERVICE

Last updated: October 25, 2026

Welcome to ililily.com. These Terms of Service ("Terms") govern your access to and use of our website and your purchase of products from ililily (operated by ILILILY INC, "ililily", "we", "us" or "our"). By using this website or placing an order, you accept these Terms. If you do not agree, please do not use the website.

We may update these Terms from time to time by posting the revised version on this page. Changes take effect when posted, and your continued use of the website means you accept them.


1. Account Registration

You may shop as a guest or create an account. When you provide information to us, you agree that it is true, accurate, current, and complete, and that you will keep it up to date. You are responsible for keeping your account password confidential and for all activity under your account.


2. Orders, Pricing, and Availability

  • All orders are subject to acceptance and product availability. We may refuse or cancel an order at any time, including for pricing errors, suspected fraud, or stock issues.
  • Prices and product availability are subject to change without notice.
  • Promotions and offers cannot be combined with any other discount unless we state otherwise.
  • We make every effort to display product colors, descriptions, and details accurately, but we cannot guarantee that your display will show them exactly.

3. Intellectual Property

All content on this website, including designs, text, graphics, images, logos, and their selection and arrangement, is the property of ililily or its content suppliers and is protected by United States and international copyright and trademark laws. "ililily" and the ililily logo are trademarks of ILILILY INC. You may view and print portions of this site only to place an order or to use it as a shopping resource. Any other use, including reproduction, modification, distribution, or republication without our prior written permission, is prohibited.


4. Acceptable Use

You agree to use this website only in ways that are lawful and consistent with these Terms. You will not upload or transmit viruses or any code designed to interrupt, damage, or limit the functionality of any software, hardware, or equipment, or otherwise interfere with or disrupt the website.


5. User-Submitted Content

If you send us comments, questions, suggestions, or other materials, they will be treated as non-confidential. You grant ililily the right to use, reproduce, and share such material for any purpose without compensation. This does not apply to personal information you submit, which is handled under our Privacy Policy.


6. Privacy

Your privacy matters to us. Our Privacy Policy explains what personal information we collect, how we use and protect it, and the choices you have. By using this website or placing an order, you also agree to our Privacy Policy, which forms part of these Terms.


7. Availability of the Website

We work to keep the website available at all times but cannot guarantee it will be uninterrupted or error-free. Access may be suspended or restricted for maintenance, repairs, or the introduction of new features. We are not liable for any delay or failure to perform caused by events beyond our reasonable control ("force majeure"), and we may restrict, suspend, or terminate your access if we believe you have breached these Terms.


8. Disclaimer of Warranties

The website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, except as required by applicable law.


9. Limitation of Liability

To the fullest extent permitted by law, ililily and its directors, employees, affiliates, and representatives will not be liable for any loss or damages arising out of or in connection with your use of, or inability to use, this website or any products or services offered through it.


10. Indemnification

You agree to indemnify and hold harmless ililily and its affiliated companies, directors, employees, and partners from any claims, liabilities, and costs (including reasonable legal fees) arising out of your breach of these Terms. We may assume the exclusive defense of any such matter, and you will not settle any matter without our written consent.


11. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules.


12. Contact Us

If you have questions or comments about these Terms or about any product, please contact us:

ililily (ILILILY INC)
650 S Grand Ave, #107, Santa Ana, CA 92705, United States
Email: support@ililily.com