OUR STAND AGAINST COUNTERFEIT ITEMS
At ililily, we take the authenticity of our products very seriously. We work hard to protect our customers from counterfeit goods and to maintain the quality and integrity of the ililily brand.
Where to Buy Authentic ililily Products
To guarantee you are purchasing an authentic ililily hat, please buy only from our official channels:
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ililily.com (this website)
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Official ililily store on Amazon — including Amazon US, Japan, Europe, and all other Amazon marketplaces worldwide
- Official ililily store on eBay
- Official ililily store on Etsy
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Official ililily store on Faire.com (wholesale only)
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Official ililily on Instagram (@ililily)
- Official ililily on Facebook
- Official ililily on TikTok
Purchases made through any other seller or platform cannot be guaranteed as authentic.
How to Spot a Counterfeit
Counterfeit ililily items are increasingly common on online marketplaces. Here's what to watch out for:
- Items listed as "New With Tags (NWT)" does not guarantee authenticity — counterfeiters frequently copy our labels and tags, though at significantly lower quality
- Unusually low prices compared to our official listings
- Sellers with little or no purchase history or reviews
- Poor stitching, embroidery quality, or incorrect logo placement
- Unofficial third-party sellers on Instagram, Facebook, or TikTok claiming to sell ililily products
Report a Counterfeiter
If you suspect someone is selling counterfeit ililily products, please contact us immediately at support@ililily.com with the following information:
- Name and location of the seller
- Platform where the items are being sold (eBay, Amazon, Etsy, social media, etc.)
- Number of items being sold
- Any additional details that may help our investigation
Your report helps us protect the ililily community and ensure every customer receives the genuine product they deserve.
Contact
ILILILY, INC 650 S Grand Ave STE 107 Santa Ana, CA 92705 📧 support@ililily.com
