Terms and Conditions

TERMS AND CONDITIONS

Welcome to ililily.com. By using this website, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree, please exit the website. We may update these terms at any time — continued use of the site indicates your acceptance.


1. Registration You may register or check out as a guest. Any information you provide must be accurate and up to date. Providing false information voids any contractual obligations ililily has to you.


2. Intellectual Property All content on this site — including design, text, and images — is the property of ililily or its content suppliers, protected under U.S. and international copyright law. You may print or copy content solely for personal shopping purposes. Any other use without prior written permission is strictly prohibited.

ililily's name, logo, and site design are registered trademarks. Use of these marks without written consent is not permitted.


3. User-Submitted Content Any content you submit to this site (comments, suggestions, emails, etc.) is considered non-confidential and non-proprietary. ililily may use such content freely, worldwide, in any medium, without compensation.


4. Use of the Site You agree to use this site lawfully and in accordance with these Terms. You may not upload or transmit any malicious code, viruses, or disruptive content.


5. Purchases & Promotions For information on placing orders, shipping, and returns, please visit our FAQ page. Promotional offers cannot be combined with other discounts unless explicitly stated.


6. Site Availability We strive to keep ililily.com fully operational at all times. However, we cannot guarantee uninterrupted access. Scheduled or emergency maintenance may occasionally limit availability. ililily is not liable for delays caused by circumstances beyond our control (force majeure).

ililily reserves the right to restrict, suspend, or terminate access to the site at any time if these Terms are violated.


7. Limitation of Liability To the fullest extent permitted by law, ililily and its representatives are not liable for any damages arising from the use of, or inability to use, this website or its services.


8. Privacy Policy

Information We Collect When you register or place an order, we may collect your name, address, email, phone number, and payment details.

How We Use Your Information We use your information to:

  • Process and ship your orders
  • Send updates about special offers and new products (with your consent)
  • Improve our website and services
  • Conduct internal market research

Your personal data is password-protected. We do not sell or share your information without your consent, except as required by law or in the event of a business merger or acquisition.

Your Choices If you prefer not to receive marketing communications, simply indicate this preference when submitting your information. To update or correct your personal information, email us at support@ililily.com.


9. Contact For complaints, questions, or comments, please reach us through the Contact Us section of our website or at support@ililily.com.